1. Introduction
Welcome to the "Sohba" platform. These Terms and Conditions ("Terms") govern your use of the Sohba platform ("Platform") provided by Ashkal Information Technology Company. By using the Platform, you agree to be bound by these Terms and Conditions.
2. Definitions
- Company: Ashkal Information Technology Company, the owner and operator of the Sohba platform
- Platform: The Sohba electronic platform with all its services and applications
- User: Any person who uses or registers on the Platform
- Content: Any text, image, or information published by the User on the Platform
- Account: The User's personal profile on the Platform
- Chat: The messaging service between Users after a mutual match
- Message: Any text or visual content sent through the chat service
- Stickers: Images or expressive graphics provided by the Platform for use in chats
- Matching: Sending interest and discovering compatible friends until both accept
3. Service and Company Definition
Sohba is a social platform that helps Users discover compatible friends, match mutually, then chat in the app only with matched friends. The Company operates as an intermediary platform to facilitate communication and interaction between Users.
4. Eligibility for Use
- Users must be 18 years of age or older
- Users must be residents of the Kingdom of Saudi Arabia
- Users must provide accurate and correct information when registering
- The Company reserves the right to refuse service to anyone for any reason
5. Registration and Account
5.1 Account Creation
- Registration requires a valid mobile phone number
- Phone number must be verified via verification code (OTP)
- Personal profile must be completed with required information
5.2 Account Security
- Users are responsible for maintaining the confidentiality of their account information
- Users must immediately notify the Company of any unauthorized use of their account
- The Company is not responsible for any losses resulting from failure to protect account information
5.3 Usernames and Account Identifiers
Usernames, handles, and account identifiers registered on Sohba remain the property of the Company. Users do not acquire any ownership or proprietary rights in any username. The Company reserves the right, in our sole discretion, to modify, reclaim, reassign, or remove any username at any time and for any reason and without disclosing the reason to the user, with or without prior notice to the user and without liability.
6. Platform Use
6.1 Permitted Use
- Discovering compatible friend suggestions and matching mutually
- Interacting with other Users in a respectful manner
- Sharing appropriate and legal content
- Using the chat service to communicate with matched friends
- Sending appropriate text messages, images, and stickers through chats
- Using stickers available on the Platform in chats
6.2 Prohibited Use
- Publishing offensive, inappropriate, or content contrary to public morals
- Harassment, bullying, or threatening other Users
- Impersonating others or providing false information
- Using the Platform for unauthorized commercial purposes
- Publishing content that violates Saudi laws or Islamic Sharia
- Attempting to hack or damage the Platform or its servers
- Sending offensive, harassing, or inappropriate content messages
- Sending spam or unwanted commercial messages
- Sharing inappropriate or immoral images or visual content
- Using chats for illegal or unlawful purposes
- Using stickers in an offensive or immoral manner
- Copying or distributing stickers outside the Platform
7. Chat and Messaging Service
7.1 Service Nature
- The Platform provides text and visual chat between friends after a mutual match
- In-app chat is available only with friends after a mutual match
- Text messages, images, and stickers can be sent through chats
- Instant notifications are available for new messages
7.2 Chat Usage Rules
- Chats must be used in a respectful and polite manner
- Sending offensive, inappropriate, or immoral content is prohibited
- Harassment or annoyance through messages is prohibited
- Sending spam or unwanted commercial messages is prohibited
- Chat privacy must be respected and content should not be shared outside the Platform
7.3 Content Monitoring
- The Company reserves the right to monitor chat content to ensure compliance with Terms
- Action may be taken against Users who violate chat rules
- Users can report offensive or violating content
7.4 Message Storage and Deletion
- Messages are stored on Platform servers to ensure service continuity
- Users can delete their own messages
- Inactive chats may be automatically deleted according to service settings
- The Company reserves the right to delete violating content
7.5 Chat Privacy
- Chats are private to participants only
- Chat content is not shared with third parties except in legal cases
- Users can block or mute other Users
- Privacy settings apply to matched-friend chats
7.6 Disclaimer for Shared Content
- We are not responsible for any content posted by Users
- We are not responsible for any unauthorized sharing of your content
- Use at your own risk: Use the chat service with understanding of these risks
7.7 Stickers
- Sticker Ownership: All stickers available on the Platform are owned by the Company
- Limited License: Users are granted a limited, non-exclusive license to use stickers within the Platform only
- Copying Prohibited: Copying, distributing, or using stickers outside the Platform is prohibited
- Right to Remove: The Company has the right to remove or modify any stickers at any time
- Appropriate Use: Stickers must be used appropriately and not contrary to public morals
8. Privacy and Data Protection
We are committed to protecting your privacy in accordance with the Personal Data Protection Law in the Kingdom of Saudi Arabia. For more details, please review our Privacy Policy.
9. Intellectual Property and Data Rights
9.1 Platform Intellectual Property
- All intellectual property rights of the Platform are reserved to the Company
- By publishing content, Users grant the Company a license to use it within the service framework
- Content sent through chats remains owned by the User with a license granted to the Company for storage and display
- All stickers available on the Platform are owned by the Company
9.2 Company Rights in Data and Content
The Company retains full and unlimited rights to all data and information available on the Platform, including but not limited to:
9.2.1 Types of Data Covered
- User Identifiers: User ID (DUID), Firebase ID, Device ID, and OneSignal ID
- Personal Data: Name, birth year, gender, phone number, and interests
- Location Data: City, region, and district used for matching suggestions
- Matching Data: Matching preferences, mutual match statuses, and interaction history with suggestions
- Chat Data: Text messages, images, stickers, send times, and read status
- Behavioral Data: Usage patterns, preferences, and Platform interaction history
- Technical Data: Error logs, performance data, and device information
- Any Other Data: Collected, created, or stored on the Platform
9.2.2 Permitted Purposes for Use
- Any Commercial Purpose: Including sale, licensing, or financial benefit from data
- Analysis and Research: Behavioral analysis, academic research, and market studies
- Product Development: Developing new platforms, improving current services, and creating innovative solutions
- Artificial Intelligence: Training models, developing algorithms, and improving smart systems
- Marketing and Advertising: Targeted advertising, marketing campaigns, and audience analysis
- Sharing with Others: Sharing data with partners, investors, or third parties
- Any Other Purpose: The Company deems appropriate for its commercial or operational interests
9.2.3 Scope of Rights
- These rights are permanent and irrevocable even after account deletion
- Rights include all derived and analyzed data from original data
- These rights do not require additional consent from the User
- These rights apply to all data regardless of collection method or source
10. Service Termination
10.1 Termination by User
Users can terminate their account at any time through Platform settings. Upon account deletion, all chats and messages associated with the account will be deleted.
10.2 Termination by Company
The Company has the right to suspend or terminate and delete a User's account in case of violation of these Terms or for any other reason it deems appropriate. This includes violations of chat and messaging rules.
11. Disclaimer
- The Platform is provided "as is" without any warranties
- The Company is not responsible for any direct or indirect damages
- The Company is not responsible for content published by Users
- The Company is not responsible for message content exchanged between Users
- Users are responsible for using the chat service appropriately
- The Company is not responsible for any screenshots or sharing of chat content outside the Platform
- The Company does not guarantee privacy of content sent in chats from being shared by recipients
- Users use the chat service at their own full responsibility with knowledge of the possibility of content sharing
- All claims related to privacy violations through content sharing are outside the Company's responsibility
12. Applicable Law
These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia and Islamic Sharia provisions. Any dispute arising from Platform use is subject to the jurisdiction of Saudi courts.
13. Account Management and Restrictions
- The Company reserves the right to suspend, freeze, or delete any User's account with or without reason
- Action may be taken against Users for Terms violations
- The Company has the right to implement a User behavior evaluation system and impose restrictions accordingly to contribute to improving Platform use for everyone
- All decisions related to account management are final and non-appealable
- Chat usage restrictions may be applied in case of messaging rule violations
14. Company Protection
- The Company owning the Platform is an intermediary and bears no responsibility for misuse
- The Company is not responsible for any damages, losses, or accidents resulting from Platform use
- Users are fully responsible for their personal safety and property
- Users undertake to compensate the Company for any claims or damages
- The Company reserves its right to take any legal action
15. Data Sharing with Third Parties
The application reserves the right to share certain user data (such as contact numbers or general profile data) with strategic partners or third parties for marketing or commercial purposes. By continuing to use the application, you provide explicit consent for such sharing. You may manage these preferences in the Privacy Settings.
16. Phone Number Protection Between Users
- No User is permitted to request or obtain another User's phone number
- No user's phone number is visible to other users in the application
- Any attempt to obtain other users' phone numbers is considered a violation of these Terms
- The Company reserves the right to take action against any user who attempts to obtain other users' contact information
17. Terms Modification
The Company reserves the right to modify these Terms and Conditions at any time and Terms should be reviewed periodically.